TMCnet LOGIN
Webinars
« Back to VoIP Call Center Channel Home
VoIP Call Center Featured Article
West Corporation Completes Acquisition of Smoothstone IP Communications
By John Lahtinen Community Development Editor, TMCnet
A leading provider of technology-driven, voice and data solutions, West Corporation has acquired Smoothstone (News - Alert) IP Communications, adding to its market-leading unified communications portfolio.
“We are excited to be joining West and believe that together we can accelerate Smoothstone’s growth,” said Jeff Wellemeyer (News - Alert), co-founder and president of Smoothstone, in a release. “The combined companies have unprecedented experience in deploying unified communications solutions from mid-market companies to the largest enterprises. Both also have deep expertise in the deployment of both Cisco and Microsoft (News 
- Alert) environments.”
According to the release, the Smoothstone product portfolio will be available to West’s large base of clients, adding cloud-based IP telephony to a growing list of unified communications solutions. Smoothstone will continue to offer its full portfolio of applications and services, and will continue in its mission to help leading enterprises transform the way they communicate.
“The acquisition of Smoothstone positions us as the leader in the enterprise unified communications marketplace,” said Todd Strubbe, president of West’s Unified Communications (News - Alert) operating segment. “Together, we are able to help our clients speed the deployment of unified communications applications and services while helping to minimize the costs, complexities and risks of deploying new technology in dynamic business environments.”
Smoothstone is now part of InterCall in West’s Unified Communications operating segment.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.
John Lahtinen is Community Development Editor for TMCnet. He has more than 15 years of combined professional and educational experience involving news, education, and marketing. John holds a master's degree in journalism from the S.I. Newhouse School of Public Communications at Syracuse University and a bachelor's degree in English from the State University of New York at Plattsburgh. To read more of his articles, please visit his columnist page.
Edited by Jennifer Russell
Enterprise Business
By partnering with leading carriers, we're able to offer a complete suite of voice, data, and managed services that are accompanied by superior service and support. Take advantage of our Enterprise solutions that allow your business to connect effectively and work efficiently, positioning you for infinite growth.
Small-Medium Business
We provide solutions for small to medium size businesses that encourage growth and offer the flexibility you need to meet your individual business needs.
Podcasts
The Benefits of SIP Services
Communication technology continues to play a critical role in helping businesses complete their day-to-day operations. But SMBs and enterprises today are seeking cost effective solutions to help them better meet customers' needs, especially when it comes to voice services. TMCnet recently spoke with PowerNet Global, an integrated telecommunications company, about its SIP solutions and how the company can help organizations offer scalability at a fraction of the cost of standard telephony services.
Listen Now »Press Releases
- » PowerNet Global Named Finalist for Business Courier Innovation Awards
- » Communications Provider PowerNet Global Adds Inbound SIP DIDs to Call Center Offering
- » Communications Provider PowerNet Global Ranks in Deloitte Top 100 List Again
- » Communications Provider PowerNet Global Highlighted as Dayton Business Journal 2011 Business of the Year Finalist
- » PowerNet Global Receives 2011 INTERNET TELEPHONY Excellence Award for IP Communications Risks
- » Communications Provider PowerNet Global Sponsors Blazin' With Love 5K Run/Walk
- » Communications Provider PowerNet Global Receives Prestigious 2011 INTERNET TELEPHONY Excellence Award
- » Communications Provider PowerNet Global Enhances Portfolio with New Gryphon Core Phone
Awards
 |
 |
Stay Connected with Call Center Solutions