VoIP Call Center Provider Chosen for 2011 INTERNET TELEPHONY Product of the Year Award

By Jamie Epstein TMCnet Web Editor

Catering to the telecommunications industry for nearly two decades, PowerNet Global (News - Alert), a provider of a wide communications portfolio including VoIP call center solutions such as NetDialer, has won the 2011 INTERNET TELEPHONY Product of the Year Award.

Remaining at the forefront of all cutting edge technology, PNG created NetDialer to allow outbound call centers to gain access to a solution that is cost-effective and very reliable. Complete with features including no additional cost to get the system up and running, no monthly service fees or short duration penalties, a large degree of scalability, free call back service and 24/7 local NOC (News - Alert) support this VoIP call center solution is vital to continuous success.

"We're honored to receive this recognition for our NetDialer product," said Matt Ziebro, executive vice president of sales at PowerNet Global in a statement. "We're confident that we're providing our customers and partners with a complete solution that addresses their unique demands, offering the flexibility they need to minimize costs and potential for downtime, and we do it seamlessly so they're able to focus on their business."

With no plans on slowing down anytime soon, the company has been busy at work designing new products that can be seamlessly integrated with the NetDialer including Inbound SIP DIDs, which assists national call centers in distributing local phone numbers to their clients, as well as inking a partnership with Gryphon to provide their Core Phone (News - Alert) product to PNG customers, ensuring Do Not Call compliance.

“I am happy to grant PowerNet Global with a Product of the Year Award. The editors of INTERNET TELEPHONY have verified that NetDialer displays quality and innovation plus provides real needs in the marketplace,” Rich Tehrani (News - Alert), CEO, TMC added. “I would like to congratulate the entire team at PowerNet Global for their commitment to advancing IP communication technologies.”

In other company news, PowerNet Global recently received the 2011 Best of Fairfield Award in the Telecommunications Services category provided by the U.S. Commerce Association (USCA).  To read the full report, click here.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO East 2012, taking place Jan. 31-Feb. 3 2012, in Miami, FL. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO registration click here.

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