VoIP Call Center

TriTech Corporation Drives the Growth of VoIP Call Centers

By Rajani Baburajan TMCnet Contributor

One of the major benefits of a VoIP call center is that it helps companies launch cost-effective communications solutions like instant messaging, video conferencing and more. In a major development in this industry, recently TriTech Corporation of America, a company touted as selling premises-based VoIP phone systems, unveiled a new website designed to offer several new services including hosted VoIP, conferencing, and cloud computing.

"TriTech's core service offerings have included voice and data cabling, networking, and hardware repair, all of which have allowed TriTech to evolve our service offerings to make mobile, unified voice, and video solutions available to our clients," says Scott Hrdlicka, chief executive officer of TriTech Corporation, in a statement.

"The way we see it, mobility, unified communications, and collaboration technologies are the future of Information Technology," Hrdlicka added.

The company has been selling VoIP phone systems from industry leaders like Cisco (News - Alert) and Switchvox for many years. With the addition of hosted VoIP, it will enable business customers to eliminate costly hardware and software investments.

Further, the VoIP call center solution, offered as part of the hosted service, delivers increased flexibility. The new TriTech Video Conferencing System leverages the VoIP call center provider’s expertise in selling, integrating, installing and maintaining video conferencing systems in order to meet the individual requirements of its clients.

TriTech also powers a time-tested service called IT Consulting that includes a meeting between an IT specialist and clients to discuss, one-on-one, how TriTech can build their business strategy using its robust technology.

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