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VoIP Call Center Featured Articles

TMC and IntelePeer Announce 'Top 10 Misconceptions About SIP in the Contact Center' Webinar

5/17/2013 3:45:41 PM

Kohl's Selects Interactive Intelligence Cloud Communications Solution

5/17/2013 10:00:02 AM

Broadvox Launches Blog Aimed at Sharing Practical Benefits of Business VoIP with Partner and End User Community

5/17/2013 8:00:05 AM

Survey of Urban Rates for Fixed Voice and Fixed Broadband Residential Services

5/17/2013 7:38:51 AM

Tech Council of Maryland Announces Winners of 2013 Tech Awards at Annual Dinner and Celebration

5/17/2013 7:30:03 AM

HP unveils new HP CEaaS to help clients enhance customer interactions

5/17/2013 5:09:14 AM

PPG introduces new color support program

5/17/2013 4:30:46 AM

Market Maker Surveillance Report. KO, MU, CSCO, MSFT, AGNC, FTR, Bullishly Biased Price Friction For Thursday, May 16th 2013

5/17/2013 4:08:52 AM

BUYINS.NET: Market Maker Surveillance Report. KO, MU, CSCO, MSFT, AGNC, FTR, Bullishly Biased Price Friction For Thursday, May 16th 2013

5/17/2013 3:52:28 AM

Level 3 Introduces Carrier Cloud Voice Solution

5/17/2013 1:08:58 AM

TMC's Customer Magazine Awards Alorica

5/17/2013 12:40:07 AM

RMCapture for Mobile Devices Launched by LCS

5/16/2013 5:38:49 PM

United Network Services acquires Airband Communications

5/16/2013 2:09:01 PM

Investors consortium sell stake in Airband Communications to United Network Services

5/16/2013 2:09:00 PM

Multiscreen Video Delivery via Residential Gateways a Fast-Growing Trend, Shows Infonetics Study

5/16/2013 1:46:02 PM

The CORE Institute Selects SmartPager

5/16/2013 12:09:03 PM

WEALTHMAKERS.COM Issues Bullish Research Reports on ROIC, SMMF, SOFO, SONS, TRNS, TTNP

5/16/2013 11:42:20 AM

WEALTHMAKERS.COM Issues Bullish Research Reports on ACXM, AEHR, ATAI, ATVI, AXFN, B

5/16/2013 11:39:28 AM

Broadview Networks Achieves Record High Customer Satisfaction and Engagement Ratings

5/16/2013 11:28:00 AM

Ansafone Contact Centers Selected as an Innovator Award Finalist by Interactive Intelligence

5/16/2013 11:09:22 AM

The CRMXchange Virtual Contact Center Conference to be Held June 17 - 20

5/16/2013 11:09:18 AM

COPC Inc. and Microsoft Corporation Establish the Buyers Forum

5/16/2013 11:00:03 AM

Chase Tops Keynote's Mobile Banking Scorecard for Third Time in a Row

5/16/2013 10:27:03 AM

TRIAGELOGIC RENAMES OFFICE SOLUTION SOFTWARE TO MYTRIAGECHECKLIST(TM)

5/16/2013 10:08:52 AM

Starwood Hotels & Resorts Announces New Customer Contact Center in Wichita, Kansas

5/16/2013 10:00:07 AM

Open API Now Available for Openmind's Mobile Communications Platform

5/16/2013 9:27:02 AM

CounterPath Softphones Deliver Enhanced Revenue Streams to Cloud-Based Operators

5/16/2013 9:08:54 AM

iTalk Taps Global Telecom Industry Veteran Clive Raines as Director of Australasia and Europe Operations

5/16/2013 8:38:51 AM

For BPM Software Leader Appian, 8x8 Virtual Office Hosted PBX Delivers Great Value in Reliability and Scalability

5/16/2013 8:15:03 AM

Sleep Nation, Inc. Announces New Service Offering

5/16/2013 8:09:10 AM

GILA LLC Selects Encryptics® for Secure Data Management as a Service

5/16/2013 8:05:03 AM

Mobile Banking Explodes and Keynote Announces Who Does It Best - One Billion Mobile Banking Consumers Expected by 2017

5/16/2013 8:00:21 AM

Optum Introduces New Business Process Outsourcing Services for Payers, In Partnership with HealthEdge

5/16/2013 8:00:11 AM

Pitney Bowes Agrees to Sell its UK and Republic of Ireland Management Services Business to Swiss Post

5/16/2013 8:00:09 AM

NCR and NACR Sign Master Services Agreement for Unified Communications Projects in North America

5/16/2013 8:00:08 AM

Promile INFO Service Now Available for Windows Phone

5/16/2013 7:42:23 AM

New Prescription Fulfillment Service Selects inContact To Rapidly Build Contact Center Operations

5/16/2013 7:09:01 AM

Data102 - Southern Colorado's Largest Public Colocation Service Provider Partners with Roaring Penguin to Permanently CAN Spam

5/16/2013 7:08:52 AM

1Call Introduces Care Calls Scripts to Help Healthcare Organizations Reduce Readmits

5/16/2013 5:38:53 AM

National Payphone Selects WiMacTel Wireless Services

5/16/2013 5:09:06 AM

Interactive Intelligence Tapped as One of Indiana's Best Places to Work

5/16/2013 12:40:04 AM

Broadview Announces Investor Conference Call

5/15/2013 9:00:04 PM

FiRe Digitizing the Planet Event to Showcase Top Companies With New Technologies

5/15/2013 7:23:40 PM

inContact CFO Greg Ayers to Present at the B. Riley & Co. 14th Annual Investor Conference

5/15/2013 6:38:58 PM

SafeData by IntraNext Systems receives PCI certification

5/15/2013 6:38:51 PM

Genesys Launches New Proactive Engagement Solution for E-commerce and Web Customer Service

5/15/2013 6:13:00 PM

Infonetics Ranks XO Communications as Leading Business VoIP Provider

5/15/2013 3:11:52 PM

NEWave Brings Award-Winning Software Solutions to East Coast Gaming Congress

5/15/2013 3:07:55 PM

Comcast Business Earns Top Ranking in Infonetics Research's 2013 North America Business VoIP Service Leadership Scorecard

5/15/2013 2:30:02 PM

Microlog Announces Acquisition of NutraBev Holdings International, Inc. and Plan to Spin Out Software Business

5/15/2013 2:00:06 PM

Agder Breiband uses Infinera network in Norway

5/15/2013 1:09:04 PM

FairPoint Named 'Official Communications Provider' at 25th KeyBank Vermont City Marathon

5/15/2013 11:39:00 AM

One Horizon Group Announces Financial Guidance for Fiscal Year 2013

5/15/2013 11:38:50 AM

Tektronix Communications Named Finalist in 2013 CTIA E-Tech Awards

5/15/2013 11:09:18 AM

Pro Staff Adds New Office in Richardson

5/15/2013 10:39:07 AM

Telax Hosts a TMCnet Cloud Contact Center Webinar

5/15/2013 10:39:01 AM

Centerm to Showcase Cloud Clients at Citrix Synergy 2013

5/15/2013 10:09:22 AM

Octasic Announces Availability of the OCTBTS 4000 Small Cell Platforms

5/15/2013 10:00:27 AM

UNSi Completes Acquisition of Airband Communications

5/15/2013 9:40:06 AM

Updated Android Mobile App Released by netTALK.com, Inc. Will Save Users 30% - 40% on International Calls with Option to Use Google Wallet

5/15/2013 9:39:20 AM

CallCopy Introduces Insight Performance Management Application

5/15/2013 9:09:50 AM

IMS Core, Session Border Controller and Voice Application Servers Experience 1Q13 Growth, According to Dell'Oro Group

5/15/2013 9:09:28 AM

Free Roaming App i-Mobb Includes Support for Android Devices in Latest Update

5/15/2013 8:39:26 AM

Bandwidth's Chris Matton Named Outstanding Corporate Counsel - Private Company for 2013 by the Triangle Business Journal

5/15/2013 8:38:54 AM

Verint Extends Voice of the Customer Analytics Leadership Position with Mobile, Enterprise Feedback Management Enhancements and Multichannel Unification

5/15/2013 8:30:11 AM

Accenture and Blue Assistance Sign Multi-Year Agreements to Provide Third Party Administration Services to the Italian Health Insurance Market

5/15/2013 8:18:50 AM

Protective Life Deploys iGO Drop Ticket to Streamline Agent Sales Process

5/15/2013 8:02:05 AM

PFSweb Announces Strategic Relationship with transcosmos and Receives $14.7 Million Equity Investment

5/15/2013 8:00:58 AM

LiveDeal Announces Financial Results for Three and Six Months Ended March 31, 2013

5/15/2013 7:39:04 AM

iTalk Signs Letter of Intent to Acquire Global Telecom Services Provider, Global Telelinks, Inc.

5/15/2013 7:09:26 AM

Birch Signs Agreement to Acquire Lightyear Network Solutions Assets

5/15/2013 7:09:21 AM

BUYINS.NET: HRL, SKS, ALVR Expected To Be Down Before Next Earnings Releases

5/15/2013 6:53:16 AM

element14 launches Raspberry Pi eye to the world; Global photography competition developed to celebrate launch of camera board

5/15/2013 6:40:23 AM

MetTel Opens New Network Node in Chicago

5/15/2013 6:09:06 AM

Infonetics Scorecard Ranks Comcast, Verizon, 8x8 and XO Top N. American Business VoIP Providers

5/15/2013 5:05:03 AM

Tradedoubler Ad Formats Get Freespee Click-to-Call Capabilities

5/15/2013 4:00:07 AM

WEALTHMAKERS.COM Issues Bullish Research Reports on ACXM, FFEX, HMN, IPAS, MENT, PPBI

5/15/2013 3:48:11 AM

OKI Enters the Brazilian ATM Market in Partnership with Itautec

5/15/2013 3:38:01 AM

UMB rethinking branch banking through pilot program

5/15/2013 3:09:01 AM

CIBT Education Group Inc. to Present at the Second Annual Marcum LLP MicroCap Conference

5/14/2013 8:52:02 PM

MESVision® launches website for members to use benefits online

5/14/2013 5:38:49 PM

Loyalty 360, Angel Present Boosting Loyalty and Bottom Line Results by Putting Customers First

5/14/2013 5:09:00 PM

TranSwitch Hires Needham & Company to Evaluate Strategic Alternatives

5/14/2013 4:28:04 PM

TranSwitch Corporation Announces First Quarter 2013 Financial Results

5/14/2013 4:26:03 PM

Spine Pain Management Reports 1st Quarter 2013 Financial Results; Conference Call to Follow at 4:15 PM EDT Today

5/14/2013 4:09:07 PM

Alorica Granted a CUSTOMER 2013 MVP Quality Award

5/14/2013 3:00:02 PM

TMC and Enkata Announce 'Five Key Requirements to Eliminate Repeat Calls' Webinar

5/14/2013 1:15:09 PM

Junction Solutions Named to Prestigious 2013 Supply & Demand Chain Executive 100

5/14/2013 12:10:05 PM

Tawuniya and Aetna Form Strategic Alliance

5/14/2013 11:58:03 AM

IP Multimedia Interconnection: NetMatch-S of Italtel is the First Session Border Controller Qualified for Microsoft Lync 2013 in Europe

5/14/2013 11:39:09 AM

Windstream Names Randy Nicklas EVP-Engineering and CTO

5/14/2013 11:39:07 AM

Bangladesh company deploys Sonus Session Border Controllers

5/14/2013 11:38:59 AM

Epicor Magento Partnership Adds eCommerce to Product Lineup, Integrated Offering Supports Rich Omni-Channel Retailing

5/14/2013 11:00:07 AM

In Response to Michael Dell's Bid To Take Dell Private, Houston Managed Service Provider, Enstep Technology Solutions, Offers Hardware as a Service

5/14/2013 10:18:02 AM

Envision Announces Desktop Data Capture, Which Provides a 360-Degree View of Back-Office and Front-Line Agent Activity

5/14/2013 10:09:31 AM

NACR Western Region Wins Three Accelerate Avaya Awards

5/14/2013 10:09:26 AM

Eyeball Networks releases AnyFirewall solution with support for ICE-TCP

5/14/2013 10:09:04 AM

Pitney Bowes Software Invites Enterprises to Share SoLoMo Expectations in New Survey

5/14/2013 9:39:27 AM

Pitney Bowes Software Invites Enterprises to Share SoLoMo Expectations in New Survey; Consumer expectations driving organisations to more tightly integrate social, location and mobile technologies for more personal and relevant communications

5/14/2013 9:11:36 AM

ShoreTel Addresses Business Challenges for Enterprise Users and Administrators

5/14/2013 9:09:37 AM

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The Benefits of SIP Services

Communication technology continues to play a critical role in helping businesses complete their day-to-day operations. But SMBs and enterprises today are seeking cost effective solutions to help them better meet customers' needs, especially when it comes to voice services. TMCnet recently spoke with PowerNet Global, an integrated telecommunications company, about its SIP solutions and how the company can help organizations offer scalability at a fraction of the cost of standard telephony services.

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