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NetDialer
NetDialer, our outbound dialer long distance service, is specifically designed for dialer and outbound call centers that require a cost effective, stable, and long-term outbound termination solution for their business. With PowerNet Global, you'll experience Tier 1 call quality on high velocity, short duration (HVSD) calls without incurring costly short duration fees. ...
VoIP Call Center Featured Articles
TelcoDepot.com Enabling the VoIP Call Center Industry to Expand, Call by Call
Telco Depot is a company that offers business telephone systems, business VoIP service, VoIP phones, phone headset equipment, video surveillance systems, voice and data cabling solutions, conference phone solutions and Microsoft Response Point Systems. With the company's most prominent goal being to assist its clients to make better decisions based upon their individual business needs, VoIP call centers can benefit highly from teaming with the firm to lower prices, increase scalability and drive ROI.
5/15/2012
As Speech and Data Seamlessly Integrate, VoIP Call Centers Take Notice
Recently released findings from HOB GmbH & Co. KG, a mid-sized German software company that develops and markets innovative remote access solutions worldwide, reveal that companies including call centers are continuing to leverage VoIP solutions due to the overwhelming amount of benefits these offerings power, including cost effectiveness. As the increasingly popular trend of speech and data becoming one ramps up, new doors for communicating are opening.
5/9/2012
VoIP Call Centers and the Many Benefits They Can Bring to Your Business
Modern day call centers leverage VoIP solutions to enable agents to multitask and complete many highly important time-sensitive tasks including monitoring email and online communications including IM, responding to email inquiries, taking place in Web chats, sending faxes, and transmitting text messages from cell phones.
5/8/2012
Toshiba, Polycom Team to Power VoIP Communication Solution for Call Centers
Recently, Toshiba's Telecommunication Systems Division, in partnership with Polycom, began to offer an innovative wireless solution featuring the SpectraLink 8400 series of wireless telephones. The partnership provides an affordable, feature-rich wireless communications solution with several innovative features including VoIP call center for small and mid-sized businesses (SMBs).
5/1/2012
VoIP Call Center: ExponentHR Improves Contact Center Capabilities with AltiGen's MaxACD
AltiGen Communications, a provider of Microsoft-based VoIP call center systems and unified communications solutions, revealed that ExponentHR, a Human Resource Information System (HRIS) technology firm offering services as such as payroll and tax services, selected AltiGen's MaxACD contact center solution for Microsoft Lync.
5/1/2012
Welcome to the VoIP Call Center
Welcome to the VoIP Call Center channel sponsored by PowerNet Global, a provider of multiple communication solutions. Call centers are crucial in connecting a company to its customers. With innovative Voice over IP (VoIP) technology, call center agents can much better serve customers, helping to increase customer satisfaction, retain current customers and attain prospective consumers. VoIP call centers power multiple capabilities including outbound dialer long distance services, an extremely stable network and a cost-effective and reliable service. In previous times it used to take traditional dedicate circuits up to a month or more to be up and running, however with SIP technology that is powered by VoIP, a business can be up and running in a couple of days. Revisit the VoIP Call Center channel for a variety of breaking news, industry related news, white papers, and case studies.
VoIP Call Center Industry News
CBORD and GetWellNetwork Form Partnership
5/16/2012 2:19:47 PMBrekeke Now Supports JeraSoft VoIP Carrier Suite's Dynamic Routing Feature
5/16/2012 2:19:36 PMApogee and Flint Energies Team Up to Discuss Cutting Edge Mobile Applications at Connect 12 Conference in New Orleans
5/16/2012 2:19:26 PMBrekeke Now Supports JeraSoft VoIP Carrier Suite's Dynamic Routing Feature
5/16/2012 2:08:34 PMMoneyLoans.com Launches 24-Hour Call Center
5/16/2012 12:19:54 PMEnterprise Business
By partnering with leading carriers, we're able to offer a complete suite of voice, data, and managed services that are accompanied by superior service and support. Take advantage of our Enterprise solutions that allow your business to connect effectively and work efficiently, positioning you for infinite growth.
Small-Medium Business
We provide solutions for small to medium size businesses that encourage growth and offer the flexibility you need to meet your individual business needs.
Podcasts
The Benefits of SIP Services
Communication technology continues to play a critical role in helping businesses complete their day-to-day operations. But SMBs and enterprises today are seeking cost effective solutions to help them better meet customers’ needs, especially when it comes to voice services. TMCnet recently spoke with PowerNet Global, an integrated telecommunications company, about its SIP solutions and how the company can help organizations offer scalability at a fraction of the cost of standard telephony services.
Listen Now »Press Releases
- » PowerNet Global Named Finalist for Business Courier Innovation Awards
- » Communications Provider PowerNet Global Adds Inbound SIP DIDs to Call Center Offering
- » Communications Provider PowerNet Global Ranks in Deloitte Top 100 List Again
- » Communications Provider PowerNet Global Highlighted as Dayton Business Journal 2011 Business of the Year Finalist
- » PowerNet Global Receives 2011 INTERNET TELEPHONY Excellence Award for IP Communications Risks
- » Communications Provider PowerNet Global Sponsors Blazin' With Love 5K Run/Walk
- » Communications Provider PowerNet Global Receives Prestigious 2011 INTERNET TELEPHONY Excellence Award
- » Communications Provider PowerNet Global Enhances Portfolio with New Gryphon Core Phone
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